Refund and Return Policy
At The Calzone Kitchen, we take pride in our fresh ingredients; however, due to the perishable nature of our food, returns are only eligible for items that arrive damaged or incorrect. Please contact us within 2 hours of delivery to initiate a refund or replacement request.
Return Process
- 1.Inspect Your Order
Check your calzone and sides immediately upon arrival to ensure everything is correct and meets our quality standards.
- 2.Document Issues
If your order is damaged or incorrect, take a clear photo of the food and the receipt as proof for our kitchen team.
- 3.Contact Support
Email our support team or call the bakery directly within 2 hours of receipt to report the discrepancy.
- 4.Resolution Process
Once verified, we will either rush a fresh replacement to your door or issue a full refund to your original payment method.